AI agents for your operator

AI agents
for your operator.

Let your operator run itself. AI agents automate support, execute actions and resolve tasks across your stack — so you grow without adding overhead.

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Support agent

Resolving — no human in the loop
  1. Subscriber: My SIM stopped working after I dropped my phone — can I get a new one?
  2. Agent: Sorry to hear that! I can move your number to an eSIM right now — it activates in about a minute. Want me to go ahead?
  3. Subscriber: Yes please!
  4. SIM swap executed in Seamless OS — eSIM delivered. You're back online.

The agent reads intent, executes the action inside Seamless OS, and closes the loop.

The support queue is a tax on growth.

Every new customer adds tickets, headcount, and wait time. Most requests are the same ones on repeat — SIM swaps, plan changes, invoices. Chatbots that can read but not act just push customers back into the queue. Cost to serve grows as fast as revenue does.

  • Effortless support — powered by AI agents.

    Give customers instant, human-level service without human wait times. Your AI agent reads intent, executes actions inside Seamless OS, and closes the loop — from SIM swaps to troubleshooting to plan changes — all without human intervention.

  • Automate everything.

    From customer support to onboarding and plan changes — your agentic workflows handle it all. Fewer manual hand-offs. Fewer tickets. Faster resolution. Your team focuses on growth, the system handles the rest.

  • Upsell offerings using AI.

    Your operator becomes proactive. Agents detect intent, match the right add-on or plan, and present it at the perfect moment — increasing ARPU without adding friction. No additional sales resources needed.

    The Seamless assistant answering a subscriber asking for more data, naming the plan that covers it and offering the upgrade
  • Scale support without scaling the team.

    Agentic features enable self-service at scale — reducing waiting times, eliminating repetitive tasks, and increasing NPS. All while keeping your operational costs flat.

Everything the agent already knows how to do

  • Works in 100+ languages

    Support customers worldwide with automatic language detection and seamless switching.

  • Multi-layered safeguards

    Built-in guardrails keep every response accurate, relevant, and on-brand — no hallucinations, no drift outside your context.

  • Self-service everything

    Plans, SIMs, payments, updates — customers handle every action without contacting support.

  • Business-specific knowledge

    Using Retrieval-Augmented Generation (RAG), agents pull your content instantly to answer in your business context.

  • Intelligent upsell

    AI recommends the right add-on at the right moment to grow ARPU, using your products in Seamless OS.

  • Agent insights

    Track resolution rates, sentiment, and feedback — see what AI solves, where handovers happen, and what to improve.

Grow without adding overhead.

Shorter waits, fewer tickets, higher NPS — while your cost to serve stays flat.